Ephicacy is a clinical data analytics company providing exceptional products and highest level of customer service for a regulated environment to global pharmaceuticals, biotechnology, medical research, and healthcare organizations. Regulatory compliance, process control, and innovation are vital to the services we provide to our customers.
Maintaining and continual improvement of Quality, Information Security, Business Continuity, and Environmental performance are critical objectives at Ephicacy. We believe in building a culture of commitment, competence, and innovation supported by world class infrastructure, systems, and processes that operate in a mode of continual improvement to meet or exceed the expectations of its stakeholders by defining our ore values for Integrated Management System as:
Quality
- By consistent delivery of product/service deliverables with committed quality within the agreed timeline and budget.
- By enhancing our people’s competence by supporting them in their growth and development.
- By assessing, evaluating, and acting on risks and opportunities on an ongoing basis.
- By adhering to applicable regulatory requirements, industry standards, and the law of the land by continually improving our IMS systems and processes as per the globally recognized applicable international Environmental standards/models.
Business Continuity
- By establishing. maintaining & continually improving the business continuity management system framework for uninterrupted delivery of our products & services by proactively identifying and mitigating risks.
- By delivering an acceptable level of contractually committed products & services to customers by managing disruptions to minimize their impact.
- By maintaining & protecting our human resources, systems, and infrastructure against natural and human-made disasters.
Information Security
- By establishing, implementing, and maintaining a comprehensive global security framework, including information security and cyber security systems based on our risk assessment framework while fulfilling our business, legal and contractual obligations by maintaining confidentiality, integrity, and availability of all information assets created, referred and maintained by us.
Environmental standards/models.
- By establishing, maintaining & continually improving the environmental management system framework while pursuing our products & services by proactively identifying and mitigating environmental performance.
- By contributing to the protection of the environment, including pollution prevention, while pursuing contractually committed products & services deliverables relevant to our context.
- By adhering to all applicable compliance obligations like legal, health, safety, and other applicable environmental requirements.
– Ganesh Gopal, CEO
Date: 23 June 2023
